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Job Opportunities

Snuggle Bugz is one of Canada's largest baby stores, with an online presence at www.SnuggleBugz.ca and 8 retail stores. We offer parents an amazing selection of mid to high end baby furniture, gear and accessories. We strive to provide the best service, products and customer experiences in the industry. We are looking for driven and energetic employees to join our family spirited team.

Here’s the Great Stuff

 

Full Benefits

Snuggle Bugz values your need to take care of yourself. We love our people and take care of them by offering a comprehensive benefit plan. 

 

Paid Vacation

Snuggle Bugz values your need to get away and spend time with your friends and family. We love our people and offer paid vacation time.

 

Discounts

Snuggle Bugz values your need to purchase products for either yourself or your friend and family. We love our people and offer employee discounts on our products.

 

BBQ’s and Events

Snuggle Bugz values your need to work hard but play hard too. We love our people and host regular BBQ’s and Employee events to ensure we can play as a team.

 

Growth Opportunities

Snuggle Bugz values your need to grow. We love our people and are so excited when we can leverage internal talent for promotions and upward movement.

 

Family First

Snuggle Bugz values you and your family. We love our people and provide flexible work solutions that suit your needs

 

Inspiring All Hands Meetings

Snuggle Bugz values your need to be in the know. We love our people and host an All hands meeting once per month. We share upcoming events, notable changes and everything Snuggle Bugz.

 

Commitment to Excellence

Snuggle Bugz values your need to recognition. We love our people and encourage employees to participate in our Commitment to Excellence Recognition Program. Winners of the program can walk away with prizes such as, gift certificates, days off, lunch with Ben or a team lunch.


 

We encourage you to check out our open opportunities, and check back next week too as there is always new things popping up as we grow our footprint across Canada 

Retail Positions Available

Additional Snuggle Bugz Opportunities – Burlington, Ontario

Retail Store Manager

Description:

The Retail Store Manager will manage and develop a professional staff of sales Advisors to drive sales, provide excellent service to our Friends, meet company goals, and maximize store promotions and marketing initiatives. Sales growth to be achieved by training and coaching your staff to accomplish their professional and financial goals. The Store Manager must also possess exceptional administrative and interpersonal skills. Retail Store Manager responsibilities include hiring, training, coaching, merchandising, selling and exceeding Friend expectations.

Requirements:

  • 2 – 5 years experience in retail management
  • Highly motivated and charismatic, energetic
  • Computer proficiency with Windows based applications
  • Retail, display design, and business training an added benefit
  • Formal sales training an asset
  • Industry experience is an asset

Responsibilities

  • Store Operations
  • Opening / Closing Store
  • Cashing out – balancing daily transactions
  • Organizing / Participating in special promotions, displays and events
  • Finding ways to increase sales and improve efficiencies, ensuring that sales targets are met
  • Managing Sales Advisors
  • Human Resources – dealing with staffing issues, interviewing potential staff, performing performance reviews, organizing training and development
  • Assigning duties on a daily basis
  • Scheduling of all staff
  • Product knowledge support/backup for sales Advisors
  • Motivating staff
  • Sales Advisors Training - Providing in-house training and organize outside rep training
  • Ensure that all staff deliver an excellent Friend shopping experience
  • Friend Service
  • Friend Escalations – handling Friend complaints or inquires requiring a manager
  • Manager authorizations for pricing and returns, special situations
  • Sales Support
  • Lead salesperson responsible for leading by example
  • Participate in routine day to day activities such as serving Friends, cleaning, stocking shelves, etc.
  • Store Appearance / Image
  • Ensuring staff meet company dress code
  • Merchandising, general store appearance, floor displays, and layout
  • Signage – Oversee design and creation of all in-store signage
  • Other
  • Product visionary – researching the latest products via internet, trade magazines, or Friend requests and making recommendations for purchase
  • Competitive awareness – monitoring competitors, market trends, and Friend expectations
  • Marketing – Identifying ways of promoting in the local community and driving traffic
  • Execution of regular inventory counts

Report to: Director of Retail

Direct Reports: Assistant Store Manager, Retail Advisors

Hours: Full Time Salary, 40 hrs per week, full/open availability required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Assistant Retail Store Manager

Description:

The Assistant Retail Floor Manager will work with the Store Manager to manage and develop a professional staff of sales associates to drive sales, provide excellent service to our Friends, meet company goals, and maximize store promotions and marketing initiatives. Sales growth will be achieved through training and coaching your staff to accomplish their professional and financial goals. The Assistant Store Manager must also possess exceptional administrative and interpersonal skills. Assistant Retail Floor Manager responsibilities include hiring, training, coaching, merchandising, selling and exceeding Friend expectations.

Requirements:

  • 1-3 years of experience in retail management
  • Highly motivated and charismatic, energetic
  • Computer proficiency with Windows based applications
  • Retail, display design, and business training an added benefit
  • Formal sales training an asset
  • Industry experience is an asset

Responsibilities

  • Store Operations
  • Opening / Closing Store
  • Cashing out – balancing daily transactions
  • Organizing / Participating in special promotions, displays and events
  • Finding ways to increase sales and improve efficiencies, ensuring that sales targets are met
  • Managing Sales Associates
  • Human Resources – dealing with staffing issues, interviewing potential staff, performing performance reviews, organizing training and development
  • Assigning duties on a daily basis
  • Help all staff maintain an excellent Friend shopping experience
  • Product knowledge support/backup for sales associates
  • Motivating staff
  • Sales Associate Training - Providing in-house training and organize outside rep training
  • Friend Service
  • Friend Escalations – handling Friend complaints or inquires requiring a manager
  • Manager authorizations for pricing and returns, special situations
  • Sales Support
  • Lead salesperson responsible for leading by example
  • Participate in routine day to day activities such as serving Friends, cleaning, stocking shelves, etc.
  • Store Appearance / Image
  • Ensuring staff meet company dress code
  • Merchandising, general store appearance, floor displays, and layout
  • Signage – Oversee design and creation of all in-store signage
  • Other
  • Product visionary – researching the latest products via internet, trade magazines, or Friend requests and making recommendations for purchase
  • Competitive awareness – monitoring competitors, market trends, and Friend expectations
  • Marketing – Identifying ways of promoting in the local community and driving traffic
  • Assisting with the execution of regular inventory counts

Report to: Retail Store Manager

Hours: Part/Full Time Hourly, 32+ hrs per week, full/open availability required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Retail Sales Advisor

Description:

A Retail Sales Associate must be customer oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information.  Responsibilities include assisting customers in product selection, handling cash transactions, stocking and merchandising product.

Requirements:

  • Highly motivated, charismatic, energetic person
  • Self-Starter – ability to work with minimal supervision
  • Individual needs to be a “people person”
  • Industry experience is an asset, either from working in the industry or being a mom!

Responsibilities

  • Customer focused
  • Product expert: Assist customers in finding the best product to meet their needs
  • Creating the best customer shopping experience
  • Assist with the merchandising of product throughout the store
  • Receiving shipments and stocking shelves on a regular basis
  • Help maintain an organized stockroom and sales floor

Report to: Store Manager & Assistant Store Manager

Hours: Part-Time or Full Time Hourly, open availability is required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Talent & Culture Advisor (Human Resources)

Description:

The Talent and Culture team embraces change and challenges the status quo and we have fun doing it. We’re just as passionate about our team as we are about our Friends and we’re looking for a person that radiates this passion. The Talent & Culture Advisor will play an instrumental role in assisting with the design and implementation of programs that optimize engagement, performance, development, employee engagement and enhance operational excellence. Combining HR excellence and industry knowledge within a fast paced and changing business environment. The successful candidate will have superior administration skills and business acumen together with a well-defined sense of tact and diplomacy.

Requirements:

  • University/College degree in Human Resources, or related field or experience
  • Must have 3-5 years of progressive HR experience in a fast-paced environment
  • CHRL certification or in progress is a significant asset.
  • Basic understanding of applicable employment laws.
  • Working knowledge of Microsoft Office suite of products (e.g., Word, Excel, Project, PowerPoint).
  • Exceptional interpersonal skills with ability to handle sensitive and confidential situations.
  • Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds. Excellent presentation and written communication skills.
  • Ability to organize and follow-up multiple tasks/details with accuracy and timelines.
  • Strong sense of urgency.
  • Ability to adapt to change and innovation.

Responsibilities:

  • Assist talent initiatives that support organizational goals and reinforce a collaborative, engaged and high performing culture.
  • Assist with employees' concerns and address issues proactively, ensuring company policies are administered fairly and consistently.
  • Assist with the development and maintenance of company/HR policies and procedures
  • Assist with the development and maintenance of a company wide learning and development Program with the focus on developing internal talent.
  • Leverage and assist with the creation and implementation of relevant onboarding programs.
  • Assist in compiling HR metrics; analyzing, reporting and identifying trends.
  • Monitor processes and ensure accurate maintenance of employee files and HRIS database.
  • Oversee benefits administration.
  • Participate in the company Health & Safety program.
  • Recruiting, selection and maintenance of job descriptions

Report to: Director of Talent & Culture

Direct Reports: None

Hours: Salaried Position, ~24 hrs per week (3 days), M-F, some evenings and weekends may be required

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Distribution Centre Shipping Lead

Description

The successful candidate will have 2+ years of experience working in a distribution center environment. Snuggle Bugz is searching for a candidate that understands the importance the correct order fulfillment has on the customer experience. The successful candidate will be responsible to ensure that all orders are completed as per company guidelines, efficiently packed by associates, and demonstrate effective leadership to associates. He/she will be a team-player, have 3+ years of distribution center experience and at least 2 years of experience in managing people. The successful candidate will enjoy a dynamic fast-paced environment with fun people and an amazing company!

Responsibilities

  • Supervision of all assigned staff, including accurate review of employee timesheets
  • Liaison with head office employees to troubleshoot any roadblocks
  • Ensure that goals, schedules and deadlines that are set by management are accomplished
  • Assist from time to time in recruiting top talent for the Distribution Center
  • Assist with administrative duties assigned by Distribution Center Manager
  • Demonstrate behaviors that are in line with our Company Philosophies
  • Communicate and implement change as directed to staff under your direct or indirect control
  • Lead by example with the team to improve efficiencies
  • Coordinate & ensure cleanliness and housekeeping are kept up to standards in the facility
  • Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior
  • Ensure staff are working within the Snuggle Bugz policies & procedures
  • Ensure compliance with JHSC procedures and practices
  • Coach and monitor staff in standard operating procedures and safe work practices, including new employees
  • Help facilitate new employee training when required
  • Manage inventory accuracy through monitoring of daily activities
  • Ensure all resources are utilized efficiently
  • Maintain cross-training on other Lead Positions to provide coverage for colleague absence/vacation
  • Any other activities or duties as assigned by management

Requirements

  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion
  • Ability to lift heavy objects (50 lbs+)
  • 2+ Years of experience in Leading/Managing Others
  • Valid Drivers licence with satisfactory driving record is required
  • Valid fork-lift licence is considered an asset
  • Ability to travel to and from various company locations as required

Report to: Distribution Centre Manager

Hours: Full Time Hourly, Current Schedule: Monday-Friday 9:30am-6:00pm. Additional hours may be required based on business needs.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Customer Service Team

Description

Customer Service Representatives are the first point of contact for our amazing customers. They help our customers with any and all inquiries. Customers call in needing help with many things like: placing new orders, returns, exchanges, searching our website for an item (think personal shopper extraordinaire) and general product info.

Responsibilities

  • Answer incoming customer phone calls
  • Place outgoing calls and follow up on customer’s questions and inquiries
  • Use our in-house system to place customer's internet orders
  • Chat online with customers
  • Assist customers in their return orders
  • Provide a memorable, professional and excellent Snuggle Bugz customer experience

Requirements

  • Excellent communication skills - both verbal and written
  • Ninja like skills on the internet, ability to leap to multiple sites with lightning speed
  • A love of online shopping! It’s ok if you aren’t a shopaholic but you have to know how to do it
  • Proficient in the Microsoft Office Suite
  • Typing skills are at least 25 wpm
  • Ability to work in a fast-paced environment with the ability to handle multi tasks at a given time
  • And you know, it’s all in the details – bring a keen eye to the game
  • Available to work the weekends and evenings
  • Bilingualism is an asset

Report to: Customer Service Manager

Hours: Full Time & Part Time Hourly, Some evenings and weekends may be required, scheduled shifts.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Distribution Centre Associates, Full Time and Part Time

Description

Full time and part time week-day positions, involving very infrequent weekend work. The successful candidate will be good with numbers and organization, have a flexible schedule, be able to lift 50 pounds and have a sense of urgency about them! The combination of receiving, picking and shipping means that quick turnarounds are the rule, not the exception. This is an entry level position that presents an opportunity to get in on the ground floor and growth with our organization.

Responsibilities

  • Stocking shelves from inbound inventory shipments
  • Pulling/ Picking inventory for orders, store transfers
  • Restocking shelves from overflow inventory locations
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat
  • Perform inventory control procedures including assigned cycle counting
  • Communicate and cooperate with supervisors and coworkers
  • Other duties as assigned

Requirements

  • Good organization and time management skills
  • Hard working with a desire to see a job done to completion
  • Ability to lift heavy objects (50+ lbs)
  • Previous experience as a wearhouse worker an asset

Report to: Lead

Hours: Full Time Hourly, Full Open Availability Is Required; Part Time Hourly, Monday-Wednesday 10am-2pm

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca